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Recent Project Synopsis

  • Activated VONAGE to replace Verizon Business Phone lines
  • Installed Windows 2003 Server with Terminal Services
  • Co-ordinated Fortigate 60B firewall router VPN install
  • Installing CISCO VOIP WAN connected phone systems
  • Migrated data from old Dell Laptop to new purchase Dell replacement
  • Programming simple web sites, installed osCOMMERCE MYSQL solution
  • Modifying web pages
  • Selected Microsoft eOPEN Volume licenses for deployment


  • wired patch panel, office jacks, etc with RCN Internet services
  • Provided Google SEO/SEM webmaster toolkit sitemap
  • Relocated, installed telephone and data circuits for law firm move
  • Pulled over web site domain from Netsol for add to existing CPA firm TLD
  • Apple Store visit.Comparing Google Android G1 vs iPhone
  • RCN internet circuit install. Result 10MB down, 2MBup. <$90/mo
  • created You-Tube Style web server for independent videographers in Boston
  • Advised procurement of WinXP workstations and software
  • Speced backup unit for DELL PowerEdge Server
  • Evaluated Verizon CISCO VOIP quote vs Broadview Networks
  • Advised conversion of analog cassette audio to digital CD-audio
  • Added dedicated Cat 6 PC lines to existing Patch Panel for new office
  • Reduced hosting cost of web sites by creating multi-domain account


  • Coordinated NAC (network access control) req for HIPPA client need
  • Implemented Altiris inventory collection software
  • Fixed spyware virus and popups on Windows
  • Managed Red Hat linux 8.0 proxy and smtp servers
  • Ordered MCI Singapore International Private leased circuit
  • Coordinated US and Bangalore India IT help desk policy for BioTech startup
  • Upgraded Polycom video conference system
  • Serviced Sony, Toshiba and Dell notebooks.
  • Fixed Compaq Proliant servers
  • Integrated wireless wi fi network in a computer lab.
  • Specified Windows 2003 educational computer lab


  • Installed Quickbooks and Intuit ProSeries software for CPAs
  • Microsoft Windows 2003 Small Business servers
  • Installed LATEST IRS TAX COMPLIANCE SOFTWARE for CPA
  • Installed Cat5e and Cat6e wiring
  • Supporting Verizon static and dynamic DSL
  • Extended campus network with Cisco Aironet wireless
  • Customized Internet accessible database
  • Helpful assistance to Boston non-profits
  • Updated Raiser's Edge Fund Raising Software


    • Help When you Need it

    The Common Surprise
    Your computer or network is not the same as before. Something happened. Or someone else touched it. Oh well, something is wrong and you know it. A second opinion would be helpful. Many computer problems are solved with a phone call. Others need on site visits.

    Service Cost
    Budgeting for Help
    We are budget conscious. Do you have a maintenance budget for emergency repairs? If not, that's okay. Cost is always a consideration and warranty coverage is important. Routine computer problems are different from complex ones. Problems can cost money to solve and we are willing to quote you to fix it before you decide to engage. Your business is so unique. You probably do things in a way that can't be duplicated. Most customers desire flat rate quotes with minor variance. That is not problem here.

    What We Do
    Understand your problem, then we fix it or find you a solution. Service Capability
    The fact is, experience drives adaptability. We are first responders with years of experience. I'll get your job done. No one knows everything. I won't turn down helping you with something arcane and unusual because I know where to get help if I need it.
    -digitalPlumbersm, the webmaster.

    ASK A QUESTION and submit
    or call 617-417-7456 ask for william.

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